Frequently Asked Questions (FAQ)
Last Updated: October 15, 2025
Find quick answers to the most common questions about our services, devices, and support.
1. What does AST Mobility do?
AST Mobility provides mobile device management (MDM), LTE/5G connectivity, and smart security camera solutions.
We help businesses secure, manage, and monitor their devices and networks from one centralized platform.
2. How can I get technical support?
You can contact our support team via email at support@astmobility.com or call us at +1(864) 741-1519.
Support hours: Monday–Friday, 9 AM – 6 PM ET.
For urgent issues, use our 24×7 hotline (extension 9).
3. Can I schedule a support call?
Yes! You can book a meeting directly with our support team.
Visit our Support Page and click “Schedule a Call” to choose a convenient time.
4. What types of devices do you support?
We support:
Smartphones and tablets (Android, iOS)
Rugged handhelds
Routers and gateways
LTE/5G security cameras
Fleet and IoT devices
5. How do you keep my data secure?
We follow strict security standards and privacy practices.
All communications are encrypted, and personal or client data is handled under our Privacy Policy.
Still have questions?
Contact us anytime:
Email: support@astmobility.com
Location: Greenville, South Carolina