Privacy Policy

Last updated: October 15, 2025

Who We Are

AST Mobility (“AST Mobility,” “we,” “us,” or “our”) provides technology solutions including mobile device management (MDM), cellular routers, and LTE security camera systems.
Website: https://astmobility.com

Scope

This Privacy Policy applies to:

  • Visitors to our website
  • People contacting us via forms, phone, or email
  • Prospective and existing customers or partners interacting with our teams

⚠️ This policy does not apply to third-party websites, services, or tools we don’t control.

Information We Collect

A. Information You Provide

  • Contact details (name, company, email, phone)
  • Project or inquiry details submitted via forms or chat
  • Account/login information (if applicable)
  • Payment details processed by third-party vendors
  • Support communications (emails, calls, or tickets)

B. Information Collected Automatically

  • Usage data (pages viewed, clicks, time on page, referring URLs)
  • Device/browser details (IP address, OS, user agent)
  • Cookies and tracking data (see Section 5)

C. Information From Third Parties

  • Analytics providers (aggregate usage metrics)
  • Advertising or lead platforms (form fills, calls)
  • Authorized partners/resellers

Cookies & Tracking

What We Use

We use cookies, pixels, and similar technologies to:

  • Enable site functionality and security
  • Remember preferences
  • Analyze performance
  • Measure marketing effectiveness

Your Choices

  • Manage or delete cookies in browser settings
  • Use analytics vendor tools for opt-out
  • Note: Our site doesn’t currently respond to Do-Not-Track (DNT) signals.

Embedded Content & Media

Pages may include embedded media (videos, images, articles).
Visiting embedded content acts like visiting that external site, which may collect or track your data.

If uploading images, avoid files containing location (EXIF) data.

How We Use Information

We use your information to:

  • Operate and improve our site and services
  • Respond to inquiries and deliver support
  • Send transactional updates or invoices
  • Conduct analytics and personalize content
  • Comply with legal obligations and prevent fraud

Sharing & Disclosure

We may share limited information with:

  • Service providers (hosting, analytics, CRM, payment, support)
  • Resellers or partners fulfilling your requests
  • Professional advisors (legal, accounting)
  • Authorities when required by law
  • Successor entities (merger/acquisition)

We do not sell personal information. Certain analytics or advertising may be considered “sharing” under state law (see Section 13).

Retention

We keep personal information only as long as needed to:

  • Provide services or support
  • Meet legal/tax/reporting requirements
  • When no longer needed, data is deleted or de-identified.

Security

We use administrative, technical, and physical safeguards to protect data.

No online system is 100 % secure, so we cannot guarantee absolute security.

Your Choices & Controls

  • Marketing emails: Unsubscribe anytime via the link in messages.
  • Browser settings: Manage cookies and privacy preferences.
  • Analytics/ads: Adjust ad preferences or use opt-out tools.

Your Privacy Rights

Depending on your region, you may:

  • Access, correct, or delete personal data
  • Receive a portable copy
  • Opt out of “sale” or “sharing” for advertising
  • Restrict or object to processing
  • Withdraw consent where applicable

U.S. Residents (CA/CO/CT/UT/VA etc.)

Email requests to privacy@astmobility.com

Opt-out link: [Do Not Sell or Share My Personal Information]

 

EEA/UK/Switzerland (GDPR)

Legal bases: contract, legitimate interest, consent, or legal obligation.
You may complain to your local supervisory authority.
Cross-border transfers rely on Standard Contractual Clauses.

Comments & Spam Detection

For WordPress sites:

  • Visitor comments may store IP address and browser info for spam filtering.
  • Gravatar may receive a hashed email to display profile images.

Children’s Privacy

Our site isn’t intended for children under 13 (or local minimum age).
If you believe a child submitted data, contact us to delete it.

International Users

By using the site from outside the U.S., you consent to processing in the U.S. or other countries with different data laws.

Third-Party Links

Linked third-party sites have their own privacy policies.
Review them before providing personal information.

Changes to This Policy

We may update this Policy periodically.
Major changes will appear here with an updated “Last Updated” date.

Contact Us

AST Mobility – Privacy Team
📧 Email: privacy@astmobility.com
📞 Phone: +1(864) 741-1519
🏢 Location: Greenville, South Carolina, USA

U.S. State Law Notice at Collection (Summary)

We collect categories like identifiers, commercial data, internet activity, geolocation, and professional info for service delivery, analytics, and security.
We disclose data only to service providers, partners, or authorities as necessary.
Opt-out of “sale/share”: [Do Not Sell or Share My Personal Information]

Quick Developer Notes

  • Add visible “Do Not Sell or Share My Personal Information” link in the footer.
  • Ensure cookie banner properly classifies optional cookies.
  • Provide working privacy@astmobility.com inbox and request log.
  • Keep an updated list of third-party tools (analytics, chat, CRM, etc.).
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